JD Sports Fashion PLC is committed to ensuring that our website, mobile applications, and digital services are accessible to all users, including those with disabilities. We strive to provide an inclusive and user-friendly experience for everyone, regardless of ability or technology used. Our goal is to meet or exceed the standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as well as comply with applicable accessibility laws, including the Equality Act 2010 (UK) and other relevant regulations.
We are dedicated to continuously improving the accessibility of our digital platforms and welcome feedback from our users to help us enhance our services.
Our Commitment to Accessibility
At JD Sports Fashion PLC, we believe that everyone should have equal access to our products, services, and information. We are committed to:
- Designing and maintaining our website and mobile applications to be accessible to people with disabilities, including those with visual, auditory, motor, and cognitive impairments.
- Regularly reviewing and testing our digital platforms to identify and address accessibility barriers.
- Training our staff and developers on accessibility best practices to ensure ongoing compliance and improvement.
- Providing alternative ways for users to access our services if they encounter difficulties with our digital platforms.
Accessibility Features
We have implemented the following accessibility features on our website and mobile applications to enhance usability for all users:
- Keyboard Navigation: Our website and apps are navigable using a keyboard alone, ensuring that users who cannot use a mouse can access all functionality.
- Screen Reader Compatibility: We aim to ensure compatibility with popular screen readers, such as JAWS, NVDA, and VoiceOver, to assist users with visual impairments.
- Text Alternatives: We provide text alternatives for non-text content, such as images and videos, to ensure that information is accessible to screen readers and other assistive technologies.
- Clear and Consistent Layout: Our website uses a clear, consistent, and intuitive layout to make navigation easier for all users, including those with cognitive or learning disabilities.
- Adjustable Text Size: Users can adjust text size using browser settings without breaking the layout or functionality of the website.
- Color Contrast: We strive to maintain sufficient color contrast ratios to ensure readability for users with low vision or color blindness.
- Video and Multimedia Accessibility: Where possible, videos include captions, transcripts, and audio descriptions to support users with hearing or visual impairments.
Ongoing Efforts
While we strive to make our digital platforms fully accessible, we recognize that accessibility is an ongoing process. We are committed to:
- Conducting regular accessibility audits using both automated tools and manual testing.
- Engaging with accessibility consultants and user testing groups, including individuals with disabilities, to identify and address barriers.
- Updating our website and mobile applications to reflect the latest accessibility standards and best practices.
- Monitoring feedback from users to address accessibility issues promptly.
Known Limitations
Despite our best efforts, some areas of our website or mobile applications may not yet be fully accessible. Known limitations include:
- Third-Party Content: Some third-party content, such as embedded social media feeds or payment gateways, may not be fully accessible. We are working with our partners to address these issues.
- Older Content: Certain older documents or media files may not meet current accessibility standards. We are actively working to update or replace these materials.
- Complex Interactive Features: Some interactive elements, such as dynamic product filters, may present challenges for assistive technologies. We are working to improve these features.
If you encounter any accessibility barriers while using our website or mobile applications, please let us know, and we will work to address them as quickly as possible.
Contact Us
We welcome feedback and questions about the accessibility of our digital platforms. If you experience any difficulties accessing our website or mobile applications, or if you have suggestions for improvement, please contact us:
- Email: [email protected]